Terms and Conditions of Service | VM Essentials Logistics

Section 1: Agreement to Terms

These Terms and Conditions constitute a legally binding agreement governing the services provided by VM Essentials Logistics, LLC, a Texas-based logistics provider. By engaging our services, requesting a quote, or utilizing our transportation and warehousing network, you (the "Customer") acknowledge that you have read, understood, and agree to be bound by these freight service terms.

Section 2: Scope of Services

VM Essentials Logistics, LLC acts as both a motor carrier and a licensed freight broker. Our services include but are not limited to:

Freight Brokerage: Arranging for the transportation of cargo by third-party motor carriers.
Warehousing & Distribution: Secure storage and inventory management at our Dallas facilities.
Last-Mile Delivery: Final destination fulfillment within the Dallas-Fort Worth metroplex and nationwide.

We utilize advanced tracking and tracing technology to provide transparency throughout the supply chain cycle.

Section 3: Customer Obligations

The Customer is responsible for ensuring that all cargo is properly packaged, marked, and labeled for safe transportation. The Customer must provide accurate descriptions of goods, including weight, dimensions, and any hazardous material classifications. Failure to provide accurate information may result in service delays or additional accessorial charges.

Section 4: Rates, Charges, and Payment

All quotes provided by VM Essentials Logistics are based on the information provided by the Customer at the time of the request. Final invoices will include the base freight rate plus any applicable fuel surcharges, detention fees, or accessorial charges incurred during transit. Payment is due within 15 days of the invoice date unless otherwise specified in the VM Essentials service agreement.

Section 5: Liability and Claims

VM Essentials Logistics maintains liability standards in accordance with industry benchmarks. For brokerage services, VM Essentials is not liable for the acts or omissions of the motor carrier. Cargo claims must be filed in writing within 9 months of delivery, or in the case of non-delivery, within 9 months after a reasonable time for delivery has elapsed. Our liability for loss or damage is limited according to specific Incoterms or the Carmack Amendment where applicable.

VM Essentials Logistics administrative office in Dallas, representing legal and professional oversight. — Professional oversight and meticulous documentation at our Dallas headquarters.

Section 6: Insurance

VM Essentials Logistics maintains appropriate levels of cargo and liability insurance. High-value cargo may require additional coverage, which can be arranged upon written request and payment of additional premiums prior to the shipment being tendered.

Section 7: Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of Texas. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Dallas County, Texas.